Remember, it’s just a game.
We at Vernon Downs Casino Hotel have a moral, social, and business responsibility to promote responsible gaming and to strictly enforce the minimum legal wagering age. All employees at Vernon Downs Casino Hotel are trained to recognize and respond appropriately when a guest becomes impacted by gambling harms. Vernon Downs is committed to helping patrons understand the risks of gambling and find an appropriate balance. If you or someone you know might be experiencing harms caused by gambling, you are not alone.
If you have been impacted by gambling harms, we can help. Our voluntary self-exclusion program is available on property and further assistance is available from the New York Council on Problem Gambling, which can be reached at OASAS HOPEline 1-877-846-7369 or text 467369. NYS OASAS Gambling Resources Page
To evaluate your own gambling experience, take the OASAS Gambling Behaviors Survey.
Signs of Harms Associated with Gambling
Recognize the Signs of Harms Associated with Gambling
- Financial Challenges
- Distancing or Isolating Yourself
- Spending More Time Gambling
Understanding Harms Associated with Gambling
There are many gambling opportunities in New York State: Casinos, Lottery games, bingo, pari-mutuel wagering, sports betting and more. What most people don’t realize is that gambling behaviors can lead to significant negative consequences and become an addiction.
To learn how to access support, visit OASAS Gambling Harms Resources or Problem Gambling Resource Centers
Voluntary Self-Exclusion
Voluntary Self Exclusion is a tool where individuals exclude themselves from all gambling activities available in NYS to regain control over their behavior and mitigate harms. Learn How to Self-Exclude from Gaming
Vernon Downs Casino Hotel Self Exclusion Program
The program was established to allow people who may have a gambling problem to voluntarily exclude themselves from wagering activities at Vernon Downs Casino Hotel and all video gaming (lottery) facilities in New York State.
You may obtain information and an application form by using one of the following methods:
- Click here for a self exclusion form
- Visit Vernon Downs Casino Hotel and request to speak with the Manager On Duty and Security Supervisor
You must complete the form in its entirety and provide identification that includes your signature and either a photograph or physical description of yourself. When you file the form, you will be photographed. That photo and other identifying information will be displayed to employees in non-public areas to assist with enforcement of your request.
Yes. If you send it via mail, you must include a picture of yourself and have a Notary Public sign the form attesting that the picture of the person included and the signature on the form is yours. Please click here for the self exclusion form. It should then be mailed to:
Security Department, Vernon Downs Casino Hotel
Responsible Gaming Compliance
4229 Stuhlman Road
Vernon, New York 13476
After you are placed on the self-exclusion list, property personnel may refuse to accept your wagers or ask you to leave the gaming area. If you do gamble, you would be unable to collect any winnings or recover any losses. Additionally, you will not be able to receive complimentary goods or services or participate in promotional offerings.
That is up to you. When you request a voluntary self-exclusion, it will be enforced for the period selected, with no exceptions. You will remain on the self-exclusion list until you complete the entire exclusion period, regardless of any change in personal circumstances. Once you select the period of time, you will be excluded from all casino gaming, video lottery gaming, horse racing and OTB properties, interactive fantasy sports (including daily fantasy sports) and non-gaming activities of such entities and properties in New York State. The length of time of your voluntary self-exclusion may be either: One year; Three years; Five years or lifetime.
For more information on the process, please call Vernon Downs Casino Hotel security department at 1-877-88-VERNON ext. 3601
For more information on problem gaming contact the following groups:
- Gamblers Anonymous: gamblersanonymous.org, 1-213-386-8789
- New York State Office Of Alcoholism and Substance Abuse Services: oasas.state.ny.us, 1-877-8HOPENY
- National Council on Problem Gambling: ncpgambling.org, 1-800-522-4700
Learn More
To learn more, select the statement that best describes your situation:
I need to exclude myself from gambling and learn about Voluntary Self-Exclusion in New York State.
I need to talk to someone because my gambling behaviors are overwhelming.
I need free financial counseling for gambling-related financial harms.
I want to meet others who have struggled with gambling.
I want to meet others who have been affected by a loved one’s gambling
I want to learn how to keep my gambling responsible and recreational.
For more information on problem gaming contact the following groups:
Gamblers Anonymous: gamblersanonymous.org, 1-213-386-8789
New York State Office Of Alcoholism and Substance Abuse Services: oasas..ny.gov, 1-877-8HOPENY
National Council on Problem Gambling: ncpgambling.org, 1-800-522-4700
